Legal & Privacy

Privacy Policy

Last Updated: March 20, 2026

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Short version: We only collect what you give us. We use it only to help plan your trip. We never sell or share it.

This policy is written in plain English on purpose. If anything is unclear, please reach out — we are happy to explain.

1. Who We Are

Japan Travel Buddy is a personal travel consulting service operated by Yuka Kuro, based in Vancouver, Canada. We help English-speaking travelers plan authentic, culturally-rich trips to Japan. For questions about this policy, please contact us at: travel.buddy.japan01@gmail.com

2. What Information We Collect

When you book a free consultation through our website, we collect only the information you voluntarily provide: • Your name — to personalise our conversation and correspondence • Your email address — to send you calendar confirmations and follow-up messages • Your estimated traveling party size — to prepare relevant recommendations We do not collect payment information, identification documents, or any sensitive personal data at this stage.

3. How We Use Your Information

Your information is used exclusively for the following purposes: • Scheduling and confirming your free 30-minute consultation • Preparing personalised travel planning suggestions prior to your call • Following up after the consultation with relevant resources or proposals We will never use your information for unsolicited marketing or automated profiling without your separate consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. Your name and email address are shared with Calendly Inc. solely for the purpose of scheduling your consultation. Calendly is bound by its own Privacy Policy and applicable data protection regulations. No other third parties receive your personal data.

5. Data Retention

We retain your personal information only for as long as necessary to provide the services you have requested or as required by applicable law. • Consultation scheduling data: retained for up to 12 months following your consultation • Email correspondence: retained for up to 24 months for service quality purposes You may request deletion of your data at any time (see Section 7).

6. Cookies & Tracking

Our website uses minimal, functional cookies necessary for the Calendly scheduling widget to operate. We do not use advertising cookies or cross-site tracking tools. Calendly may set its own cookies governed by Calendly's Cookie Policy. You may disable cookies in your browser settings, though this may affect the booking functionality.

7. Your Rights

Depending on your country of residence, you may have the following rights under applicable privacy laws (including GDPR, PIPEDA, and similar legislation): • Right to access — request a copy of the personal data we hold about you • Right to rectification — ask us to correct inaccurate information • Right to erasure — request deletion of your personal data ("right to be forgotten") • Right to restrict processing — ask us to limit how we use your data • Right to data portability — receive your data in a structured, machine-readable format • Right to object — object to our processing of your personal data To exercise any of these rights, please contact us at travel.buddy.japan01@gmail.com. We will respond within 30 days.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. Data submitted through our website is transmitted over encrypted HTTPS connections. However, no method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us immediately.

9. International Transfers

Japan Travel Buddy operates from Canada. If you access our services from within the European Economic Area (EEA) or other regions with data protection laws, please be aware that your information may be transferred to and processed in Canada. Canada has been recognised by the European Commission as providing an adequate level of data protection for most transfers. Where Calendly processes your data in the United States, such transfers are governed by Calendly's data processing agreements.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will always reflect the most recent version. We encourage you to review this page periodically. Continued use of our services after any update constitutes acceptance of the revised policy.

Questions About This Policy?

If you have any questions, concerns, or requests regarding your personal data, we would love to hear from you.

travel.buddy.japan01@gmail.com